Metrobus
They dont want to pay for damages done on my ca

Was involved in an accident where one of their buses bumped my car. The driver insulted me calling me names and I went to their Depot and spoke to their supervisor who also gave me attitude. We wrote the report with the traffic officials and the admitted for being wrong. I called Lucky Hlahla who refered me to Indwe Risk Services (who deals with accidents repairs) and I spoke to Robert Xaba. I gave them all the neccessary documents. I was then reffered to Zodwa Zwane at Lion Africa so that she will proceed with the payments for the damages in my car. She sent me a claim form and it was submitted as they needed the form to besubmitted in 10days, so that I could be payed. After 15days I called back Zodwa as I hadnt received the payment and she told me that metrobus did not pay the premiums to Lion Africa, so they wont be able to pay me. I went back to Mpumelelo Zungu at Metrobus and he failed to assist me. I then called the MD of the company (Caroline) and I explain my case. A day later Zungu called me and promises to pay the damages in 5days but I havent received the money since.

Company: Metrobus
Country: South Africa
City: Village

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