TomTom
Amount taken off credit card different to invoice

On 13 January 2013 I purchased on the internet a TOMTOM upgrade as per the web site offer of R479.91. I received an invoice in Euro with an exchange rate and VAT for a total of R479.91. The invoice number is EU2013-0051765. The problem is TOMTOM debited my credit card on the same day for R588.23. Furthermore the maps were not updated. I have complained on the TOMTOM web site but they claim they have the right to change the amount based on costs. This is a violation of the CPA and is tantamount to. This is my last attempt to get the transaction reversed before asking the bank to blacklist sales on the TOMTOM web site.

Company: TomTom
Country: South Africa
City: Gauteng

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