Yeboyethu Limited
Stinking attitude from Velly Dabula

I called to Yebo yethu share trading to follow up on the sms with a shareholder no and password that they said they would send within 11-18 hours and it had been over 24 hours and still haven't received the sms. I spoke to a consultant named Velly Dabula, he was extremely rude just as soon as he answered the phone, he sounded irritable and cold, I explained the reason for my call and he said the I'd copy was outstanding, I explained that I sent it and spoke to a consultant who confirmed receipt, he wasn't interested and kept talking in a very disrespectful tone, I told him I didn't want to fight with him and asked him to put me through to someone else who could help me, he then disonnected my call while I was waiting to be transferred. This is a very bad service and I felt belittled and disresspected as a customer. Velly is a customer service consultant and he is there to give service to customers not such a bad attitude, he doesn't deserve to be representing such a bi g name and I personally feel he needs to be trained to understand what customer service is and why he is there taking calls to begin with. This was the worst customer service experience!

Company: Yeboyethu Limited
Country: South Africa
City: Vodacom

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