Amazing Vouchers
Membership cancellation

Morning
I have been battling for months to get my subscription or membership terminated by Amazing Voucher. I sent them letters and emails to cancel my membership but none of that goes through. They said one of their cancelation procedure is to charge members a cancellation fee of R600 The debit orders are still going on in my account and I even went straight to the bank to cancel the debit orders but still failed. This is a total rip-off.

I had a conversation with one of consultants who did not inform me that I need to pay 3 months in a row to cancel the membership or else it will void the cancellation. Also, since they knew that I was cancelling my subscription, they did not query the bounced transactions? It seems to me like this is the way that amazing vouchers works to prolong the cancelling process so that they can keep on debit our money because they know that skipping one payment will void the cancellation because most of the complaints on hellopeter about amazing vouchers is the cancellation of subscriptions that never seems to get cancelled. And the fact that they don't tell us when you lure us into subscribing that we need to notify 3months in advance to cancel or pay

Company: Amazing Vouchers
Country: South Africa
City: Cape Town

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