Toyota
Poor Service and Communication

I phoned twk standerton on Monday about a 2008 3.0l 4x4 that they had for sale.
I spoke to a lady and she said that the Car had just come in and was still not on the system, and that a sales person would phone me back with all the details.
A guy called Alex then phoned me and said it had 125 000km on the clock and mechanically it was perfect.
So i asked them to hold on to the car as we would come back that same afternoon to take it for a test drive, and he said that's fine.
So we did take it for a test drive and it was still in excellent Cond.
The Tuesday my dad applied for finance and they said they would sent the car in to have the few scratches and chips on the body repaired. I have also asked Piet the other sales guy who had taken over from Alex to put on the bonnet cover, light covers, windshields and nudge bar and he said he will do so.
On Wednesday i phone and they said they are just waiting from the bank to confirm the interest rate on the car, and every thing was still fine.
Thursday afternoon he went to sign the contract and a lady called Ina said the Car was sold to someone els.
I'm very unhappy and the must get me the same fortuner for the same Price.
Poor Service

Company: Toyota
Country: South Africa
City: Twk Toyota Standerton

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