Red Pepper Books
Poor service and poor communication

Miscellaneous

I ordered books for my daughter for grade 9 on 30 December. I have been trying to follow up on this now for days. I have to follow up all the time. And each time there is an excuse. On Friday I was promised by both a manager and the customer service that I would be phoned this morning to confirm what has happened to my order. Its now 11.34, two emails sent and no one has come back.
Shocking service to say the least.
As a company that supplies school books, I cant understand how books can be out of stock. Bad planning...
Disgusted to say the least...


Company: Red Pepper Books
Country: South Africa
City: Ruimsig
  <     >  

RELATED COMPLAINTS

Red Pepper Books
Making my job difficult

Intec College
How Can Kids Studying through them not have books

Boston Private School
Text books or e-books?

Kalahari.com
Beware - Kalahari delivery > 8 weeks

Jacklin Enterprises
Poor service & lack of communication

Red Pepper Books
Reliable, on time and efficient

Pna
Never phone back, empty promises

Kalahari.com
DISGUSTING NO SERVICE NO DELIVERY