Eskom
Poor Service

I reported my faulty electric metre box last year (2012) but it was only replaced this year. At the moment I cannot use the electricity in my house because the units that were in the faulty box were not transferred to the new box. For the units to be transferred into the new box is a long process according to Eskom technicians and it has to be done through the Eskom office. Why should it be? I bought the units through cell phone banking but the token digits cannot be accepted by the new metre box and this present with yet another problem. Eskom is not resolving the problem instead they are replacing a problem with a problem.

Company: Eskom
Country: South Africa
City: Northam

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