W.E Geysers
Unacceptable Service

Approximately two years ago my house geyser burst. I contacted my insurers, namely Santam Insurance, who in turn contacted W.E. Geysers. After several days the geyser was replaced.

Around 15th/16th July, 2013, this geyser burst. The replaced it with refurbished geyser.

The refurbished geyser is giving off an odour and a bad taste.

As no response was received from them after complaining several times, I once again contacted Santam Insurance as it is now more than 6 weeks and the odour and bad taste is still there - Santam have contacted W.E. Geysers.

W.E. Geysers now refuse to change the refurbished geyser for a new one.

This service is not acceptable

Company: W.E Geysers
Country: South Africa
City: Gauteng, South Africa

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