Kempster Ford
THE WORST DEALERSHIP EVER!!!

Miscellaneous

I HAVE PURCHASED A FORD FOCUS "ST" IN APRIL MY PAYMENT FOR THIS VEHICLE WAS DONE THE SAME TIME, I WAS TOLD BY THE SALESMAN THAT THE VEHICLE HAD SOME DIFFICULTIES IN REGARDS TO THE HEAD... I HAVE BEEN A PATIENT CUSTOMER AND WAITED FOR MY VEHICLE TIL THE 2013/08/03... WHICH IS A 4 MONTHS WAIT... AFTER PICKING THE VEHICLE UP IT STIL HAS NOT BEEN RUNNING IN A GOOD CONDITION..I CALLED FORD AND WAS TOLD BY THE SALES MANAGER TO MAKE A LIST OF WHAT I AM UNHAPPY ABOUT THE VEHICLE..I MADE THAT LIST AND GAVE IT TO THEM ON THE DAY I DROPPED IT OFF..THE VEHICLE WAS THEN DROPED OFF AT THE DEALERSHIP ON THE 2013/08/13 TO SORT OUT ALL THAT I WAS PROMISED..ON THE 2013/08/23 I WAS CALLED BY SASHIN AND TOLD THAT MY VEHICLE IS NOW SORTED OUT AND I MUS COME IN TO TAKE DELIVERY..IT IS SAD AND A DISGRACE TO STATE THAT EVEN AFTER BEEN TOLD THAT IT IS IN ORDER, THE GUYS AT FORD DID NOTHIN! THE VEHICLE IS STIL THE SAME AND IT CONFUSES ME TO HOW A BIG DEALERSHIP LIKE FORD SELLS VEHICLE IN THIS STATE, I WILL NEVER EVER PURCHASE ANOTHER VEHICLE FROM FORD AS I REGARD THESE GUYS AS""..I HAD ENOUGH OF THERE AND THIS VEHICLE HAS BEEN MORE WITH THEM THAN WITH ME, BEEN THE OWNER..


Company: Kempster Ford
Country: South Africa
City: 274 edwin swales, bluff
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