Ford
RE: POOR SERVICE DELIVERY, ENGINE FAILURE ON BT50

After waiting almost a year for a Wildtrack Ford Ranger 3.2 . I purchased a ford Ranger 2.2 XLS
4 x4 d/cab as this was the only vehicle available. The vehicle had electrical faults and eventually after weeks at Stanger Auto the vehicle was repaired I was not happy with this vehicle and orderd a 3.2 4x4 Auto Ford Ranger. After waiting 4 months I was told there was a further delay. I planned coming down from the UK to take delivery of this vehicle. The dealer could not deliver this vehicle timeously and I took delivery of a Mazda 3.2 4x4 Auto D/Cab which they had in stock when I was returning to the UK. The vehicle did come with a few faults and was taken to Stanger Auto to resolve. After covering 21000km this vehicle needs an engine changed. The gearbox is also noisy. If the engine is replaced then the vehicle has to go for police clearance, change on moroe vehicle registration papers, change on finance papers and insurance papers. I am totally unhappy with this, as the vehicle is only 8months old. I would appreciate your urgent assistance in this matter as I have purchaced 5 new Ford products in the last 3yRS

Company: Ford
Country: South Africa
City: ESHOWE

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