Fonechoice
FoneChoice can't confirm full settlement of my acc

I recently requrested a final settlement quote from FoneChoice for my account and was sent to me via e-mail. After I made the payment I faxed the proof through my internet banking, and subsequently sent through proof of payment through their e-mail address: [Email Removed] and [Email Removed] I called through their call centre and the consultant was very rude on three occasions when I requested to know if they had received my payment and on all three occasions I was told it did not go through, I even asked for the supervisior's e-mail address but was told it doesnt exist. I am deeply disappointed and I even refuse to buy goods from Home Choice as a group going forward. I need this issue resolved ASAP, however the relationship is now irreperably damaged.

Company: Fonechoice
Country: South Africa
City: Online

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