Reckitt Benckiser
Sub Standard Loofah with Dettol Shower Gel

I purchased a promotional pack of Dettol invigorating shower gel with free loofah on 7 August 2013 from Pick n Pay at Bedford Centre. Upon opening the package I discovered that I had been duped with a substandard tiny loofah that barely filled the palm of my hand. I have purchased other products from FMCGs that came with a free loofah that was the proper size. This is a clear attempt to fool customers into buying your product by enticing them with a free gift. However the free gift is of poor quality, half the size of a normal loofah, and definitely not big enough for a male to use in the shower.

Company: Reckitt Benckiser
Country: South Africa
City: Pick n Pay Bedford Centre

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