Avon Justine
Bad accounting

In May last year I received goods with an invoice. Some were missing but were still invoiced for. As i was leaving for an overseas trip I paid for the goods received and not those that were not received. I emailed my area manager who also contacted Avon on the above. On return from my trip i received calls from Avon regarding "outstanding balance" on which I explained the situation and they told me telephonically my account had been cleared. BUT I kept on getting calls which I had to explain the situation over and over again. Inside info told me that the accounts department at Avon was a bit messed up and people were getting fired. When i started getting calls from lawyers i started getting upset and started emailing all correspondence. Now a year later I am still getting sms's threatening to be blacklisted. Now i am getting emails to call them at my expense and lately a bill from the lawyers but only in email, not a letterhead actual bill. I have asked for a statement and i get told to call them which i refuse to do as it is at my expense and i want everything in writting to keep record. How long will it take for consumer act to be practiced at Avon and enforced?

Company: Avon Justine
Country: South Africa
City: Pretoria

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