Standard Bank
Terrible Service

I had fraud on my credit card and immediately contacted the bank. For more than a week I emailed additional information on the fraud etc and got no responses from the bank or investigators. Now I got notified that they could not retrieve the funds nor will they refund the stolen money and I still had no contact with the investigators and don't know if they even looked at the information I provided. I have been with standard bank since I was 10 and have all my accounts with them including car finance, personal loan, sim card, private banking credit card, premier cheque account and insurance. As soon my accounts are settled I'm closing them and will never bank with them again

Company: Standard Bank
Country: South Africa
Region: Gauteng
City: Pretoria

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