Amobia
Abysmal Speeds

I've been with Amobia for more than 1.5 year. During this time there was the odd issue here and there but it was mostly ok.
Amobia during the last 4-5 months: dismay, frustration, disappointment.
Beginning in September the connection was disconnecting very frequently. After an innumerable amount of emails calls and troubleshooting - nearly three months later - the issue was fixed.
However the other main issue, that still remains to this day, is that there is a visible degradation of the connection during the evening hours (8pm-1am). These are speedtest examples of my 3mbps uncapped connection during this time:
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These slow speeds are rendering one of my connections, that is used for live tv streaming, completely useless. I've been having this issue for months with some in-between good periods (which lasted mostly for a week). Getting calls from different technicians every time, having to explain the problem from the beginning each and every time, doing "troubleshooting" that effectively leads to 0 solutions has frustrated us to no end.

Company: Amobia
Country: South Africa
City: Cape Town

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