Pharmacy Direct
Not caring about the patients

I am writting this report on behalf of my father who is POLMED member. He is a chronic patient and receives his medication via post. Several times I had to contact Pharmacy Direct to ask them to send my father's medication; the reason is that he cant go on a day without his medication. Some time in November his condition deteriorated because he did not have his medicines. Last week I contacted them again requesting them to send his medication. Yesterday (Tuesday 15 January 2013) he received his medication but not all of them. I hope you understand that his life depends on his medication. Do you really care of the patients? Is is possible that he can get his medication at the local pharmacy?

Company: Pharmacy Direct
Country: South Africa
City: Call center

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