Life Healthcare
Flora Clinic Ward - Monito

After having a back operation I was sent from high care to Ward D for 3 days before I was discharged. Several things are disturbing about the care given to patients. For a private hospital there is no air conditioning or fans provided but we were told we can bring 1 in if we want when asked if they had. The room reached 40 degrees on one of the days which is shocking. I was scheduled for back massages to ease muscle pain but had to beg & beg for them. To be funny they came at 2am after giving me sleeping tablets each night then woke me again at 4am for a sponge bath. Great rest. Luckily I noticed my drip had run out twice & notified the. It took at least 3 hours for it to be replaced the second time & for my dressing to be changed after it leaked. My neighbour's drip was left open for 8 hours before replaced. Also, it took 3 hours for the distribution of my pain meds which changed tablets & schedules each day, nurses didn't know what they were. The emergency button didn't work & I was told to share, great when you can't move. Catheter overflowed. Was cared for by over 20 nurses in 3 days so no one knew what was happening the tv had no sound. Hospital's care is not private or public.
(Supplier name changed from Netcare to Life Healthcare by Hellopeter.com)

Company: Life Healthcare
Country: South Africa
City: Flora Clinic

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