Medi-clinic
Misdiagnosed, poor accounts team

As a community service dr, I know that private hospitals can actually be shiny death traps to patients attending there

My brother went to Milnerton Medi-Clinic with stomach pain, &was misdiagnosed as gastritis, after I personally advised the doctor to rule out an appendicitis in a male of his age. She sent him home.

I pleaded for her to do inflammatory markers-we had to phone the hospital to find out these were raised. They did not contact us as legally this responsibility should be on them. After a short stay he was discharged again.

A MONTH later, he re-presented with a BURST appendix. Luckily he was fine after the operation, but such a diagnosis carries co-morbidity, and an increased risk of adhesions which may trouble him later in life.

When next he attended for a carbuncle he was sent away on an antibiotic course after being charged R200. We went to a GP to get it incised and drained.

Finally, the accounts department - after phoning me to say our account was outstanding-I asked what the error code for medical aid submission was & they told me funds were exhausted-when in actual fact they had used the wrong member & dependent codes-dishonesty!

Shame on you, Milnerton MediClinic

Company: Medi-clinic
Country: South Africa
City: Milnerton

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