Affinity Health
Our journey just starting and NO SERVICE

My journey is just starting with Affinity Health and NO service already?
What poor response from a service provider.
My 3 month waiting period is over and I am able to go see a doctor now, right?
WRONG! Seeing that I have not received the card, it is impossible!

My wonderful children pays for this for their mother.

The courier company did try to deliver this in mid December, to my daughter in law's cr? che.
She was not there and the staff does not know who I am, so the courier was sent away.

Since then it has been emails and calls and frustration!

Siyabonga makes promises of calling you back, and never does.
Yesterday I had enough and said I want to speak to his manager.
He said it is a Paul, but he is in a meeting. I told Siyabonga he must get Paul to call me back, yesterday!
It is the following day, and still no call.

Poor poor service, I am truly disappointed in Affinity Health.

Company: Affinity Health
Country: South Africa
City: Call Centre

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