Discovery Vitality & Vitality Mall
False advertising of international flights

Health & Medicine

I was waiting for 2014 for the new Emirates destinations to come available through discovery vitality to be able to get discounted flights (I'm diamond status) for travel that I am planning for April 2014. I checked the booking system yesterday and today and only the old destinations ( -18 destinations) are available. I contacted the vitality call centre and they stated that the other 80 destinations will only be available somewhere in the first quarter of 2014 but they could not give me any date. It states on discovery's website that this travel benefit will be available in the beginning of 2014 and usually all changes to benefits are available from the beginning of January each year.

With my travel plans being early April 2014 and with the fact that tickets must be booked six weeks in advanced and seats that are filling fast this is to me a big dissapointment.


Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Discovery Vitality & Vitality Mall
Enhanced Travel Benefit not as Advertised Jan'14

Discovery Vitality & Vitality Mall
Discovery Vitality Travel reward false advertising

Discovery Vitality & Vitality Mall
Discovery Vitality - Qantas Flights

Discovery Vitality & Vitality Mall
RIP OFFS - INCORRECT VITALITY STATUS

Discovery Vitality & Vitality Mall
CANNOT OFFER ANY CUSTOMER SERVICE

Discovery Vitality & Vitality Mall
Multiple Destinations Online Flight Booking

Discovery Vitality & Vitality Mall
Poor Service

Discovery Vitality & Vitality Mall
Woolworths healthy food benefit - Unfai

Discovery Vitality & Vitality Mall
Next year u'll be on Diamond status -false promise

Discovery Vitality & Vitality Mall
Members Removed from Vitality