Lancet
Lancet admin is questionable - very questionable

My Mom and I experienced similar incidents where we were accused and threatened based on non-payment even though we had received NO accounts from them. And yes they had the postal and e-mail details.

I have been receiving harassing phone calls (6 calls to date) from a Lancet Laboratories phone number since my previous blow-up (have everything in writing).

They are quick to threaten with steps for collection but their processes to inform clients, in my experience, are probably inadequate and/or not followed. This could place clients at risk for unsubstantiated debt collection procedures. My Mother received a letter from a debt collection entity even though she was completely unaware of the outstanding account.

I also think their staff are not being held accountable (or are not properly trained) and I have various reasons how I can substantiate that. They need to get themselves in order.

Company: Lancet
Country: South Africa
City: Pretoria

  <     >