Zum Anker
Stone Cold - Beware future "Want to be guests"!

I booked a place for 2 nights with them in Luderitz, Namibia. On our way from Windhoek, to spend 2 nights in Swakopmund and then go on to Luderitz for the stay, my vehicle broke down as we left Windhoek! We ended up staying in Windhoek 4 days so that they could fix the injectors of my Jeep! I called the owners of the guest house, asked whether they can move my booking one day, from the Friday and Sat. to the Sunday and Monday as we were having problems with the vehicle! They kindly did so! However, I got my Jeep back the Friday, left for Swakopmund on Friday, slept over the night to then travel to Luderitz on Saturday morning! Left Swakopmund Saturday morning early, and at about 11h45 am, on our way to luderitz, via Solitaire, my Jeep's back diff broke! This resulted in us having to wait for a tow-in vehicle for more than 4 hrs! I did send a text message (one soon after we were stranded) and another later the day, informing the owners of Zum Anker that we will not be make it! The penalty for not making it, we LOSE OVER a R1000 -all the money we pd for the booking! Nice people to deal with IF YOU want to lose ALL your money! Spent R13680 on vehicle repairs, unplanned AND now this!

Company: Zum Anker
Country: Namibia
City: Luderitz

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