Chrysler Jeep & Dodge
JEEP AGENCY A BIG RIPP OFF

I HAD A PROBLEM WITH MY JEEP. I TOOK IT TO CHRYSLER JEEP DODGE CONSTANTIA KLOOF AGENTS WHERE THEY TOLD ME THAT THEY NEED TO DO AN FULL DIAGNOSTIC TEST ON THE VEHICLE TO SEE WHAT THE PROBLEM IS AND THAT IT WOULD COST ABOUT R1250 WHICH I AGREED TO. I TOOK IT IN ON THE FRIDAY AND THEY CONTACTED ME WITH A QUOTE OF MORE THAN R38 000.00 FOR REPLACEMENT OF THE BATTERY AND COMPUTER ETC. THE MONDAY WHEN COLLECTING THE VEHICLE I ASKED TO SEE THE PRINTOUT OF THE DIAGNOSTICS TEST AND HE SAID HE COULD NOT PRINT IT OUT AS THERE IS A PROBLEM WITH THE PRINTER CABLE. I SAID I WILL ONLY PAY IF I RECEIVED WHAT I PAID FOR AND THEN HE COULD ALL OF A SUDDEN PRODUCE A PRINTOUT OF THE DIAGNOSTICS.
I TOOK THE JEEP TO CCV Solutions AND TOLD HIM WHAT THE JEEP AGENT SAID. HE TOOK HIS DIAGNOSTIC'S MACHINE AND TESTED THE VEHICLE AND HE TOLD ME THAT THERE IS LOW VOLTAGE AT THE GEARBOX SOLENOIDS AND HE WILL HAVE TO CHECK THE VEHICLE OVER. HE CALLED ME THE NEXT DAY AS HE WAS VERY BUSY AND SAID I CAN COLLECT THE VEHICLE AS IT IS FIXED. THE PROBLEM WAS A LOOSE BATTERY TERMINAL. TOTAL COST R1700.I REPORTED THE MATTER TO THE MANAGEMENT AND TILL TODAY HEARD NOTING BUT A "THEY WILL LOOK INTO THE MATTER" BIG RIP OFF

Company: Chrysler Jeep & Dodge
Country: South Africa
City: CONSTANTIA KLOOF AGENTS

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