Ipahla Guesthouse
Owner doesn't care - no response after break - in!

My fiance and I was booked in on the 28/12/12 at 305 on Ipahla guesthouse in Amanzimtoti. Our room was broken into while we where sleeping at 2h30 in the morning. I was 4 months pregnant at the time, this was a terrible experience as the burglar was right next to my bed! No words can explain the fear that went trough me. He took my handbag, jewellery, our money and cellphone. The security beam was activated before the break - in and at no time was security or police notified even tough the manager was awaken by it. We have been trying to get a response from the owner for a month know and still nothing. As per the guesthouse manager Stephanie, she is waiting for him to respond. We constantly have to remind her that we are awaiting a response and not even she is getting back to us. I have never experienced bad service like this before at any guesthouse. I would never recommend anyone to visit this guesthouse, because if anything goes wrong - no one cares! No one gets back to you!

Company: Ipahla Guesthouse
Country: South Africa
City: Amanzimtoti

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