Spec-savers Sa
Misinformed

Health & Medicine

Last month Spec Savers had a special where any frame up to R2000.00 would be free and that is why I made the appointment at Spec Savers to do my glasses. I was in George that weekend so I booked the weekend for the 27th July thinking I'd miss the special. Today I received my statement from the medical aid and I now owe Spec Savers R1055 for the frame which was supposedly free. I called the branch and I was informed that it was either the frame or the add on's which was free and since I took the add ons they claimed for the frame. I did not sign any documentation and nothing of that sort was explained to me. I am highly upset and I refuse to pay Spec Savers a cent. I'd like this to be resolved immediately and changed with my medical aid as well. I will never recommend Spec Savers to anyone if these are the kind of which are being fed to customers.


Company: Spec-savers Sa
Country: South Africa
City: George
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