Protea Hotels
NO FEEDBACK AND REINSTATEMENT OF VOUCHER

ON 25/04/2013 I SENT AN MAIL TO PROKARD INFO SAYING THAT I NEEDED TO CANCEL A RESERVATION. THE RESERVATION WAS CANCELLED BUT MY VOUCHER WAS NOT REINSTATED. ON 29/05 I QUERIED WITH ADELINE AND SHE ASKED ME TO SEND PROOF WHICH I DID. i HAVE SINCE SENT SUBSEQUENT MAILS TO ADELINE BUT HAVE TO DATE NOT RECIEVED ANT FEEDBACK. THIS IS APPALLING SERVICE.PRO KARD IS A DEFINITE NO NO FOR ME INFUTURE.

Company: Protea Hotels
Country: South Africa
City: HEAD OFFICE

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