Bonitas
I show support but receive none from Bonitas

I've been with Bonitas for about 5yrs, Ive been to see the Dr about2ce since I've started with them, I've been in hospital 2ce, 1emergency (also a problem with Bonitas not paying for that)&1ce for an Op, also payment issues by Bonitas. In the last 2 1/2 yrs Ive been to see my Dr 1ce, I havent used Bonitas for any medication etc in this time. In Jan2013 I used my card for the first time for an amount of R136.50.I mailed them more than a month ago to notify them that I need to see a specialist for eczema. Still no response from them even though I've emailed them again & again. Do they even care about their clients? I've spent R30905.00 with them in the last 2yrs&my premium has recently risen by over R100, that means this year it will be another R16800.So I went to see the Dr &chemist & I still had to pay about35%of the bill for medication which costs only around R500? How is this possible? In the last2yrs I spent R30k with them&I spent almost none of my savings but yet I still have to pay30%of the money when Dr time comes. Not fair Bonitas, not fair, absolutely absurd. All you guys care about is the money&definitely not about your high spending clients. I could've saved that R30k&paid cash for this.

Company: Bonitas
Country: South Africa
City: Head Office

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