Istore South Africa
Difficult situation brilliantly managed
- 01-01-2014
- 42
Electronics and household app.
I bought a Whizzyy wifi modem frmo iStore in Sandton. After 4 months of fights with the manufacturer I was told to take it back. I showed up at iStore Sandton asked for the manager and she sorted everything out for me in 10min, no questions asked. Professional and proficient.
I wish South Africa would learn from good customer experience examples.
Company: Istore South Africa
Country: South Africa
City: Sandton