Samsung South Africa
General Incompetence

I sent my vacuum cleaner in for repairs, R969, which I think is a little high. So I make the mistake of trying to call around to see the retail value of a new vacuum cleaner. You cannot find these vacuum cleaners anywhere. I called game, makro etc. Eventually I contact the call center who tell me to contact the Samsung retail shops. Guess what they dont sell them either. Profound uselessness on an epic scale. 2 hours of my day wasted. Consider this one less samsung product in my house, terrible support

Company: Samsung South Africa
Country: South Africa
City: Johannesburg

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