Samsung South Africa
No customer service

My Samsung washing machine (still under guarentee) broke and a Samsung dealer visited me two weeks ago and said he will order the parts.

When I phoned today, he told me that I have to still wait 5-10 days because Samsung will only deliver then. So now I am sitting without a washing machine and Samsung takes their sweet time to send the parts to the dealer.

This is unacceptable. I will ensure to never buy a samsung electronic ever again.

Company: Samsung South Africa
Country: South Africa
City: Head Office

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