Philips South Africa
BAD SERVICE and refusal to respect warranty

I have contacted Philips South Africa head office and tried to get a response on my warranty being thrown out by their KZN office, Philtec, but they have refused to offer any solution or service.

I purchased a Philips Hair Clipper at Philtec Philips Pinetown, South Africa [Email Removed] / 0317012511 / 162 Josiah Gumede Rd, Old Main Road, Pinetown) and while still under warranty took it back (date : 26.06.2013) as the device would not hold charge for longer that 1 minute while in use after a full nights charge.

I was treated very badly and told I'm wrong and that the device if in perfect working order.

This service is totally unacceptable.

Please contact me urgently with a solution.

Craig.

Company: Philips South Africa
Country: South Africa
City: Head office

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