Samsung South Africa
Faulty TV set and you STILL want to keep fixing it

This is now the second time I am complaining about the same TV set that has caused me too much trouble.
I bought this Samsung TV from Makro in Sileverlakes Pretoria for over R13000 thinking I am buying a reputable brand that will last me a while. Within the first year of having this TV I have now had to send it in for repairs 4 times! and now when I ask to be credited for this OBVIOUSLY faulty unit, I am told that the places that the TV was sent for repairs (NOT BY ME BUT BY THEM!) did not state the reason for the faults and that because of this I have to AGAIN be without a TV while they TRY and fix it only for the thing to break again!!!?
If there was not fault with my TV I certainly would not be complaining and wasting my time, petrol and effort trying to get this resolved.
So far I have had to deal with Makro, user electronics AND now Samsung directly all because I made the mistake of trusting the Samsung brand!?
All I want is to be credited for this faulty TV - I dont want it fixed, you have tried and it keeps breaking!!!
my LATEST customer reference is 4135390916 and the ref to the latest call is 71120070937.
Please can SOMEBODY simply credit me so I can move on!

Company: Samsung South Africa
Country: South Africa
City: National

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