Samsung South Africa
Washing Machine In-Warranty Service Disgusting!

My Samsung Washing Machine is almost 11 months old, bought it brand new, still well within Warranty. It refuses to pump the water out. Called the Warranty Centre 5 DAYS ago; they said they'd contact me within 2 working days (which was yesterday). Called them again now. They sound completely incompetent to deal with anything responsible and have a terribly condescending and laid-back way of speaking to customers; they don't understand the urgency of the problem and quite frankly it doesn't sound like they even give a continental. Apparently their Internet lines are down (?) which is the reason they could not contact me??? Now all I can do is WAIT for them to call me back... if that ever happens... Think twice before buying a Samsung Washing Machine!

Company: Samsung South Africa
Country: South Africa
City: Cape Town

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