Jack's Paint & Hardware
REFUSED TO EXCHANGE PAINT

I BOUGHT A WALL AND ALL 5 L WHITE PAINT AT JACKS PAINT ON THE 21/9/2013.THE SALESMAN DANIE HELPED ME.WHEN I GOT HOME AND WE OPENED THE PAINT THE PAINT SMELLED FUNNY.i KNEW THAT THE PAINT WAS OFF BECAUSE I ALSO USE TO WORK FOR A PLACE THAT SOLD PAINT. AND ALSO I KNOW THAT WHEN THE PAINT IS OFF LIKE THIS THAT THEY CAN EXCHANGE THE PAINT BECAUSE THEY JUST SEND IT BACK TO THE SUPPLIER FOR CREDIT. WHEN I WENT BACK TO JACKS PAINT WITH THE PAINT 2 PEOPLE SMELLED THE PAINT WHEN I TOLD THEM THAT THE PAINT WAS OFF AND BOTH AGREED THAT THE PAINT DIDN'T SMELL RIGHT.AFTER CALLING "ANDRE" THEY SUDDENLY CHANGED THEIR OPINION AFTER HE SMELLED IT AND TOLD ME THAT THERE WAS NOTHING WRONG WITH THE PAINT. I TOLD ANDRE THAT THE PAINT SMELLS EVEN WORE AFTER PAINTING IT AND HE TOLD ME THAT ITS PAINT AND ITS SUPPOSE TO SMELL. I KNOW THAT PAINTS SUPPOSE TO SMELL BUT NOT LIKE THIS.HE HAD A BAD ATTITUDE AND EVEN TOLD ME THAT I SHOULD PUT VANILLA ESSENCE IN THE PAINT IF I WANTED IT TO SMELL NICE. WHAT THE??? ITS STRANGE TO ME THAT THE 2 SALESMAN THAT ALSO SMELLED THE PAINT AND TOLD ME THAT IT WAS OFF CHANGED JUST AFTER ANDRE CAME OUT. INTIMIDATION AT ITS BEST. I WAS REFUSED A EXCHANGE AND HAD TO GO.

Company: Jack's Paint & Hardware
Country: South Africa
City: KRUGERSDORP

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