Asus South Africa
Why bothe

Computers & Services

It is now two weeks since I have enquired for a replacement screen for my laptop. I have spoken to the support staff, the line manager and the service manager and have to date not yet received a reply of whether it is available or when I can reasonably expect the part. There is no attitude or willingness to assist but rather a continuous process of reactive apologies. I can not recommend Asus to any-one, which is a shame as I believe their product is good, it is just not supported by back office support in South Africa.


Company: Asus South Africa
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Asus South Africa
Service and Product Quality

Asus South Africa
ASUS doesn't have a screen for their product...?

Part Serve
Company doesn't respond or come back to you

Part Serve
PartServe has still not helped me

Asus South Africa
ASUS after-sales service is a joke

Asus South Africa
ASUS - bad service and given the run around

Asus South Africa
2 weeks and still no reply

Asus South Africa
ASUS Fonepad battery is problematic

Asus South Africa
Retailer dropping the ASUS Brand - a must read!