Europcar
DEPOSIT MONEY NOT PAID BACK

ON 5 APRIL 2013 MY CAR BROKE DOWN. I WAS SUPPOSE TO GET MY RENTAL CAR BUT BECAUSE OF BAD COMUNICATION BETWEEN EUROPCAR AND MY INSURANCE I ONLY RECEIVED MY RENTAL ON THE 7TH LEAVING ME WITHOUT A CAR FOR ALMOST 2 DAYS. I PAID A FUEL DEPOSIT TO THE DRIVER WHO DELIVERED THE RENTAL CAR TO ME. I RETURNED THE RENTAL CAR ON THE 8TH AND WAS PROMISED MY FUEL DEPOSIT WOULD BE PAID INTO MY ACCOUNT SAME DAY.I HAVE SENT ABOUT 3 E-MAILS AND CALLED EUROPCAR SEVERAL TIMES AND THEY JUST END UP MAKING EMPTY PROMISES AND DO NOT GIVE FEEDBACK ON ANYTHING. IT IS NOW THE 24TH APRIL AND STILL HAVE NOT RECEIVED A PHONECALL FROM THEM AND I HAVE NOT RECEIVED MY FUEL DEPOSIT BACK FROM THEM..I AM VERY DISSAPOINTED IN THE SERVICE I RECEIVED FROM THIS SACALLED GOOD COMPANY

Company: Europcar
Country: South Africa
City: Klerksdorp

  <     >