Foton South Africa
Good price, Bad backup service

I bought a Foton thunda 2.2 petrol double cab in 2010. Firstly the load bay was badly scratched from advertising that the dealership had put there for display. When I complained about this the sales person made some calls and managed to organize that the loadbay was rubberized for me at the dealership cost. Within three months the waterpump started leaking. It took the service center a week to get the part. On receiving the vehicle the dealership had lost the spare key and remote. I was promised that a replacement would be forthcoming. Three years later still nothing. At four months the petrol gauge stopped working. Three trips back to the service center later it was finally fixed. The drivers electronic window stopped working properly. I was accused by the mechanic that I must work in a very dirty worksite and drive with the window open because the parts were dirty. I am a nurse and the bakkie had never been offroad??? Unfortunately the bakkie was involved in a sideswipe incident and one of the hubcaps was damaged beyond repair. It took the dealership 18 months to "get the part from China". Now the Petrol fill pipe is leaking badly. Its been 2 months. How much longer? NOT HAPPY

Company: Foton South Africa
Country: South Africa
City: Gauteng, Menlyn

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