Caltex
Great service after mishap

After driving from Cape Town on my way to Potchefstroom, I stopped at JJ Motors in Kimberley to fill up my vehicle, it was late and I was tired. The attended assumed that my car takes petrol because I stopped at the unleaded pump, and proceeded to fill up with the wrong fuel type.
I drove of and the problems started, what followed next was unexpected, after contacting the manager, Raymond, I expected some resistance. He calmly inquired to what happened and started solving the dilemma, he could not find a mechanic that time of night, they booked me in at a guesthouse, took me there and undertook to get the car fixed and keep me up to date.
7:00 he contacted me to confirm the vehicle was already being worked on and getting sorted out, later he phoned me to come and pick me up with my vehicle sorted and full of Diesel as it should have been. Somehow I always expected resistance or only half a tank of fuel or something not 100%, but only friendliness and absolute honesty was coming my way.
Thanks to Raymond in particular and my compliments to Caltex for the image this station sends out, what a find in the Northern Cape.
Thanks again.

Company: Caltex
Country: South Africa
City: JJ Motors Kimberley

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