Caltex
BAD ATTITUDE, BAD SERVICE & ILLTREATMENT OF STAFF

Yesterday (06/02/2013) I went to fill up diesel at WASHINGTON POST CALTEX, I always fill up there, it was a company car and it uses e-fuel system to fill up, the e-fuel system on the car had problems all along but it has never been an issue before with WASHINGTON POST CALTEX MANAGEMENT until Yesterday. It fill up R828.90 that is 68.28 litre diesel, and I helped the Attendent to do a manual override sisnce e-fuel is faulty on the car. The Attendant's name is Lamla, she is still new there and wanted to learn how to fill up with e-fuel vehicles with an override. Unfortunately she had a bad experience as the codes given by the helpdesk expired and when she tried phoning helpdesk back the fone was engaged, and that's when IBRAHIM stepped in and told her that the amount R828.90 will be deducted from her salary and that I must not ever come fill up there. When I left the station she was on tears and the transaction was never proccessed still.

Company: Caltex
Country: South Africa
City: WASHINGTON POST ARCONPAR

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