Capital Car Hire
Opportunistic fuel charge

We refuelled our car at the Caltex garage at the corner of Borcherds quarry and Montreal roads which is 4km away from the airport. The tank was completely full. When we dropped it off at 6.45 on 25 Feb they weren't open yet, so we had to leave the keys in a box. Imagine my surprise when I checked my credit card statement and found a charge for R115.98 on 13 March, more than 2 weeks later! When I queried this I was told that the car was returned 7/8 full and that I was also charged R50 for refuelling. Of course I've thrown the petrol slip away after not seeing a charge for 2 weeks, big mistake! I see that there is another HelloPeter user who had a similar experience when dropping off the car when they were closed, so I'm thinking this is too much of a coincidence. I'm just sorry I didn't research them on Hellopeter before I booked...

Company: Capital Car Hire
Country: South Africa
City: CT airport

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