Proton
Unhappy with proton product

We bought a car at proton Menlyn in Feb. The day after we sent them a mail with things to correct. They told us to bring the car back so they can fix it. We took it back, but when we fetched it, we were told they have to order the parts and it is going to take 21 days to get. 2 weeks after we bought the car, the brakes were on. We phoned again, and proton said it was not their problem. We then wanted to know how can they sell a car without being serviced and check for road worthiness to clients. The car also started to have electronic problems - the window switches didn't work, dashborad lights went dead, hazards didn't work anymore, radio didn't switch off when the car key was removed (only the lights of the radio worked, we had to take the battery terminal off to make sure the battery didn't run flat because the radio was on permanently). We took the car back and it's going to take 3weeks to order the parts. The car is standing and I have to pay for a car I can't use, because we can't find parts for the car. I want to cancel the contract and get my deposit back, but now they have a lot of stories. I feel cheated. DON'T buy Proton!!! Their service!!!

Company: Proton
Country: South Africa
City: Menlyn

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