Time Freight
Time Freight wastes my time!

Time Freight was supposed to have my package to me before 1pm, as confirmed with them on the morning of the 22nd. As I'm typing this (3:30 pm) the parcel has still not been delivered. Bear in mind that today was my day off and I planned my day around being available the whole morning till they come and deliver - scheduling my other trips for the afternoon.

Needless to say, the rest of my afternoon is now also ruined as I wasn't able to get to my rounds this afternoon. Calls to the call centre are also pointless. When 1pm came and gone, I phoned and were promised 3pm. 3pm also came and went - phoning now I had to wait 10 minutes for an agent to assist - eventually giving up and phoning again to see if someone else can assist. It appears the incompetence is company wide and not just in one area.

I'm paying a premium for the service and other providers are cheaper; clearly I'll be avoiding Time Freight in future as the result doesn't warrant the additional expense! Poor show Time Freight!!!

Don't even try and contact me to remedy the situation!

Company: Time Freight
Country: South Africa
City: National

  <     >