Hyundai South Africa
Shocking service and no communication

I took my i20 in for its first service (1 year 10000kms) and asked that 6 items be attended to. Only 2 were fixed (a 33% success rate). I was given the run around regarding the rest for two weeks and I was ignored by the Customer Care department (email and phone). After going as high as I could, my car was taken away and I haven't seen it since I dropped it off on January 21.

Unbelievable lack of interest in a customer.

Company: Hyundai South Africa
Country: South Africa

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