Skynet Worldwide Express
F for effort - No show for delivery
- 01-06-2014
- 10
This company failed me.
19/122013 - They transcribe the address incorrectly when capturing it so the driver can't find the address on 23/12/2013
23/12/2013 - receive a missed call from a landline number.
Google showed the number as belonging to Cape Express.
23/12/2013 I returned the call just moments after but the call centre is unable to assist. Pathetic.
06/01/2014 - I follow up on my package through call centre. It's still sitting pretty in storage, but no one thought to contact me again ("no one knew about the package").
06/01/2014 The call centre personnel connected me with two numbers in operations. The first number went straight to voice mail and the second one was never picked up.
Shocking service.
Company: Skynet Worldwide Express
Country: South Africa
City: Johannesburg