Hyundai South Africa
I just dont know what to do anymore. Bad Service!

My car had a vibration problem when the aircon was on; took it to Hyundai, it was checked & I was told that it's fixed. After 2 weeks, the problem resurfaced, took it again, was assured that it's now fixed. In Mar I had to take it for service, still complained about the vibration, the issue was not sorted still. In Aug, the car showed signs of overheating, vibration was now worse, I immediately booked it in. They checked it and said that the engine will be replaced. The car stayed with them for 3 months. I didn't have a car for about 3 weeks. I eventually got my car back in Nov. Funny enough; the vibration was still there when the aircon was on. Same old story they told me, it's fixed! In Dec I took it for 45 000 service, surprisingly, I experienced another problem when it came back, vibration was now somewhere in the engine, as tolerant as I am, I took it to them and was told that the vibration was caused by loose spark plugs but the issue persisted. On Tue, I noticed that it was malfunctioning; it was cutting off, had an indicator that the engine was faulty. Yesterday morning it couldn't go at all, had to be towed. Is this the service that Hyundai is giving to its customers? Shew!

Company: Hyundai South Africa
Country: South Africa
City: Fontainebleau

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