Sa Canopy
Bad service, poor quality

I know SA Canopy don't respond. I tried the franchise head office and got nowhere fast. This is purely to warn others like me.

I needed to replace the back glass door of a carryboy canopy after it shattered. Had a 13:00 appointment at the Gezina, Pretoria branch.
I arrived 12:30 and within 5 minutes they had taken the vehicle into the shop - looked good.
Repair was said to take 1 hour.
They only started working on the canopy at 2pm (one and a half hours later) and where done by 3pm - no explanation.

On receipt of the vehicle the new glass door was dirty and full of fingerprints, they had cut the wiring going to the canopy door defroster and when I got back home I noticed that the latch only catches on one side.

They claimed that the defrosters are never connected but they will replace it for me. So I have to wait how long for you to "fix" something you deliberately broke in the first place.

So poor service and poor quality of installation.

Avoid them at all costs.

Company: Sa Canopy
Country: South Africa
City: Gezina

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