Volkswagen
Shocking service

Cars & Transport

I took my Golf 6 in for repairs over 12 months ago for the first time. Was told this was fixed, but subsequently had to take it in 4 more times. Each time I had to deal with the service manager's incompetence and bad attitude, and each time I was told this is fixed. Contacted the dealer principal out of desperation to get some form of help/service, but her attitude was just as unhelpful.
Contacted VW costumer services, but they keep passing the problem back to the dealership. I am out of ideas, and completely put off VW as a brand.

I have been driving with this faulty product for the entire time and no one in the VW network seem to care about their service or quality of their products.


Company: Volkswagen
Country: South Africa
City: Lindsay Saker alberton
  <     >  

RELATED COMPLAINTS

Mccarthy
Supplied 2 brand new faulty vehicles

Volkswagen
Getting no feedback on refund for faulty vehicle

Volkswagen
Saying any think to so keep the custormer happ

Ford
Faulty Brand New Vehicle & refusing 2 take it back

Volkswagen
Never buy Volkswagen products

Volkswagen
Lack of Cooperation, Bad Client Relationship Mgt

Volkswagen
Faulty new VW Beetle, no replacement after 3 fixes

Mitsubishi Motors South Africa
A inconvenience

Barons Volkswagen
Shocking Service!!

Volkswagen
Leaking car for 6 months