GWM SA
Dont ever buy a car from GWM Edenvale!!!

Purchased this 2nd car in June this year from GWM Edenvale - it was delivered with a faulty clutch and a bad attitude from the dealer principal. See my other complaint about this dealership!

In September this car broke down yet again (Engine damage) to which I sent an email (12 Sep) to the Dealer Principal - Roy Obery and got a reply (16 Sep) a few days later asking where the car is. Information was supplied immediately.

I only a reply (9 Oct) almost 1 month later after numerous emails - in short that they are willing to assist and that I should drop the vehicle off at their premises. I have verbatim PDFs of all emails and have no problem making them public knowledge.

I finally managed to have this vehicle delivered to their premises on the 22nd October and got a brief reply from Roy Obery "It has arrived. I will keep you updated".

I have since sent an email on 5 November to Roy Obery inquiring about the progress - No reply to date.

Is he trying to pass the 6month Consumer Protection act window? Seems like it to me!

I demand this to either be resolved immediately and I want either the car fixed or a replacement car that will leave me in a better position!

Company: GWM SA
Country: South Africa
City: Edenvale

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