Jeep South Africa
Jeep damaged my Vehicle. Refuse to assist.!!

Cars & Transport

I took my vehicle in for a service on 82000km three months ago. I recieved my vehicle back with a bad grinding noise. I reported it immediately and Jeep East Rand took my vehicle in quite a few times and every time it is someting else they THINK is wrong. First brake pads, then brake discs, then control arm bushes, then side shafts, then transfer case then gearbox, then Hubs. They had their "experts" from JEEP SA to inspect the vehicle and this guy told me it can be the transfer case and it is due to a worn tyre. Needless to say I did not buy that one. They also said they ruled out anything that was to do with the wheels, and guess what they informed me it was the HUBS that was bend due to my bad driving. I asked them how it could be my fault if the vehicle was with them? They just told me it is my resposibility and Mr Naidoo from Jeep told me they will not pay for this and I must pay (bad attitude) They obviously dont know what they are doing as straight after they informed me it is the HUB, the Dealer Principle phoned me and said "lets hope it is the HUB". I expect JEEP to pay as my car went in with no problem and came back with a problem. They dont even say why I must pay? Jeep damaged my vehicle


Company: Jeep South Africa
Country: South Africa
City: Head Office
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