Car Care Clinic
Incompetency and Bad Service

I took A160 Merc Benz for service at Car Care Clinic and few hours Rodney notified me that it had burned the top gasket. The quote to replace the Head Gasket, Send Top for Engineering, Replace Thermostat and brake discs and pads for R 23000-00. After 7 days the car was ready for collection after many false promises from Car Care Clinic. I paid for the car and drove off with the car and realized that the hand-brake sensor was sounding an alarm as well as other sensors were appearing on the dashboard. I took it back and was notified that they did not have an electrician to sort it out. After 4weeks of repair the engine began to leak the oil and to have cut off the fuel while driving. I took the car back to Car care Clinic and was quoted R13886 to replace the gearbox seal and the Oxygen Sensor for idling. The car was booked in on the 7th of January until today and we have not received the car back. The only promise we receive is that they will finish the car tomorrow 12:00. They will also promise to call and that never call. The diagnosis given to the car is mostly wrong and I felt I was ripped off. I have paid R 36886-00 so far to Car Care Clinic and will never use their service

Company: Car Care Clinic
Country: South Africa
City: Centurion

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